It was excellent throughout the booking process! I’d messaged 20 companies & none were helpful, thankfully, Nepalgram organized my Everest three high passes trek. Best of all, it was bolted onto an Everest Base camp trek, which meant I got to travel with part of a group (I’m a solo traveler).
I’d have no hesitation in recommending Nepalgram to any of my close family or friends.
At the end of our trek Lukla airport was closed and flights were cancelled. Through Arun’s network he managed to get us on the first flight out the next day. He’s really the man about the Himalaya and that’s a service you won’t get from any other company. My advice to anyone is do not comprise this for extra cost.
If you’re shopping around for a tour company in Nepal then you’ve found it.